Platform Guide

Best E-commerce Platform for Small Business

Starting or running a small online business? Here's how the top platforms compare on cost, ease of use, and features that matter.

What Small Businesses Need

Low Total Cost
Fees + apps = real cost
Easy Setup
Launch in days, not weeks
Good Support
Help when you need it
Room to Grow
Scale without rebuilding

Quick Comparison

FeatureTrue ProperShopifySquarespaceWixEtsy
Monthly Fee$0-79$29-299$27-49$17-35$0
Transaction Fee2-5%2.9% + apps0-3%0%6.5% + fees
Total Cost$0-100/mo$100-500+/mo$27-60/mo$17-50/mo10-15% of sales
Free OptionPartial
Easy Setup
No Apps NeededPartial
Growth Tools

Detailed Breakdown

True Proper

All-in-one platform built for independent brands

Monthly Fee
$0-79
Transaction Fee
2-5%
Total Cost
$0-100/mo
free Option
easy Setup
no Apps Needed
growth Tools
support
Pros
  • Free plan available
  • Growth tools included (affiliates, email, wholesale)
  • No app fees
  • Great support
Cons
  • Newer platform
  • Smaller ecosystem
Best for: Brands wanting built-in growth tools without app fees

Shopify

Market leader, largest ecosystem

Monthly Fee
$29-299
Transaction Fee
2.9% + apps
Total Cost
$100-500+/mo
free Option
easy Setup
no Apps Needed
growth Tools
Partialsupport
Pros
  • Huge app ecosystem
  • Well-documented
  • POS available
  • Industry standard
Cons
  • Apps add up fast
  • Basic plan is limited
  • $29/mo minimum
  • Support quality varies
Best for: Brands who want the largest ecosystem and don't mind app costs

Squarespace

Beautiful designs, simple setup

Monthly Fee
$27-49
Transaction Fee
0-3%
Total Cost
$27-60/mo
free Option
easy Setup
Partialno Apps Needed
growth Tools
support
Pros
  • Gorgeous templates
  • Easy to use
  • Good for small catalogs
  • Includes hosting
Cons
  • Limited e-commerce features
  • No affiliates/wholesale
  • Not for serious scaling
Best for: Small shops prioritizing design over advanced features

Wix

Website builder with e-commerce

Monthly Fee
$17-35
Transaction Fee
0%
Total Cost
$17-50/mo
Partialfree Option
easy Setup
no Apps Needed
growth Tools
support
Pros
  • Low starting price
  • Easy drag-and-drop
  • Good for beginners
  • No transaction fees
Cons
  • Website builder first
  • Limited e-commerce depth
  • Hard to scale
Best for: Beginners who also need a general website

Etsy

Marketplace with built-in traffic

Monthly Fee
$0
Transaction Fee
6.5% + fees
Total Cost
10-15% of sales
free Option
easy Setup
no Apps Needed
growth Tools
Partialsupport
Pros
  • Built-in traffic
  • Easy to start
  • No monthly fee
  • Buyer trust
Cons
  • High fees (6.5%+)
  • No brand control
  • Competitor products shown
  • You don't own customer data
Best for: Testing products and finding first customers

Our Recommendation

For most small businesses, True Proper offers the best balance of cost and features. Start free, grow without app fees, and access tools that usually cost $200+/month elsewhere.

If you're just testing products, Etsy is a fine starting point. Once you have repeat customers, move to your own store to keep more profit and build your brand.

Start Free with True Proper

Frequently Asked Questions

What should I prioritize as a small business?

Focus on: 1) Low total cost (monthly + apps + transaction fees), 2) Features you'll actually use, 3) Room to grow without massive price jumps. Avoid paying for enterprise features you don't need yet.

Should I start on a marketplace like Etsy?

Etsy is great for testing and getting first sales. But plan to move to your own store once you have repeat customers—you'll keep more profit and build a real brand. Many sellers run both.

How much should I budget for e-commerce?

Start lean: $0-50/month is achievable with free plans. As you grow, budget 5-10% of revenue for platform costs (fees + tools). Avoid platforms that force expensive upgrades early.

What features do I actually need?

Starting out: product pages, checkout, basic shipping, payment processing. As you grow: email marketing, abandoned cart recovery, customer accounts. Eventually: affiliates, subscriptions, wholesale.

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